Meet Our Staff
Parts Interpreter for the Holden Division
“Working at AMCAP feels like being part of one big family. Staff members respect and support one another and long serving colleagues are only too happy to share their knowledge and experience to help new team members succeed. AMCAP offers many growth and development opportunities and a chance to learn new ways to achieve the best results for our customers. I am constantly encouraged to stretch myself and improve my product knowledge and customer service skills from my initial role as a picker in the warehouse six years ago, to my customer facing role as a qualified parts interpreter. At AMCAP I have learned that it isn’t just about representing distributors and their products. I have learned that creating strong relationships with our customers is really important along with sourcing the right products the first time and arranging the most efficient delivery and despatch option to reduce our customer’s costs. With the strong support from my team I know I am in the right hands to develop myself as a future sales representative for AMCAP’s Holden Division”.
Distribution Centre Front Counter Supervisor
AMCAP presents numerous opportunities to grow on both a personal and professional level. The company has many employees that enjoy career longevity including myself with more than 13 years of service, clearly demonstrating that AMCAP is a great place to work. Working on the front counter in the distribution centre, I am regularly challenged to find random parts and products for my customers. My role is responsible for managing and training staff and also helping my team members gain their automotive parts interpreter (API) qualification. As an API, AMCAP employees can progress their careers and join other departments within the company. While I am sad to see my team leave the front counter, I’m happy for their progression and look forward to recruiting and training the next team member.
Over the years I have been strongly supported through a flexible work environment to follow personal out of work aspirations and more recently I am continuing my path to become a manager. Completing a front line management course and now participating in the company’s emerging leader’s program, empowers me to improve my skills to seek a divisional manager position at AMCAP in the future.